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1. Under the circumstances of COVID-19 outbreak, the management has established the DMT’s Epidemic Emergency Management team to prepare the Business Continuity Plan (BCP). Operation department has made plan to respond for epidemic events without any interruption to the Company’s business. The Toll Collection, Rescue, Traffic Managements and other services are still efficiently provided. During the Lockdown due to Emergency Decree and Curfew in effective, the Company managed some employees to work from home beginning 23 March 2020 to 16 May 2020 for the total of 44 days in compliance with the Tollway Concession Agreement that the 24-hour continuous service must be performed without any interruptions. Later on, from 18 May 2020 to 30 November 2020 for the total of 160 days, the Company has arranged for alternative work schedules for employees to avoid crowds on the public transportation during rush hours.

   In December 2020, there was a new wave of COVID-19 outbreak. After receiving the announcement of COVID-19 outbreak in Samutsakorn on 19 December 2020, the DMT’s Epidemic Emergency Management team has immediately held a meeting to prepare for prevention measures to alleviate the impacts from new wave of COVID-19 according to the Business Continuity Plan (BCP) with 23 management level personnel for the total of 5 meetings. The management employs the lessons learn from previous outbreak and applied the measures implemented during the 2nd Quarter of 2020 to manage the situation in timely manner. From closely monitoring the government announcement, the Curfew will not be employed like the previous wave of outbreak. However, cooperation from the public is requested for travelling and lockdown in some controlled areas only. As for the Company, an announcement for Work from Home was in effective from 23 December 2020 along with sanitizing the Toll Plaza and Toll Booths, office buildings and operation vehicles. The Company also provided a voluntary COVID-19 test program for employees for the period of 3 months beginning 7 January 2021 to 6 April 2021 at Viphavadi Hospital.

2. The project equipment have been successfully installed and tested for Commissioning Test, Burn in Test, and Acceptance Test. Samples of equipment has been started running include CCTV on the Don Muang Tollway Public Company Limited 41 main route and toll booths for surveillance of traffic and service monitoring. However, the equipment installation has been completed, the software fine tunings for detecting unusual events and traffic management are still ongoing for the best accuracy.

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Making the Business Continuity Plan (BCP)

The company has succeeded in Business Continuity Plan (BCP) for the organization, especially in part of the information technologies, to accommodate the event of a crisis. The scheme is due to the improvement of the Company's internal control procedures according to the Committee of Sponsoring Organization of the Treadway Commission (COSO) as the comment of KPMG Phoomchai Business Advisory Limited.

Improvement of Enterprise Resource Planning System (ERP) in part of maintenance and asset management

The Company has cooperated with Metropolitan Expressway Co., Ltd. (“MEX”) for improvement of Enterprise Resource Planning System (ERP) in part of Don Muang Tollway maintenance and asset management due to the system and equipment on Tollway is very important for service according to the concession. The objective of this improvement is to develop data collection, maintenance plan and analyze types of maintenance for efficiently manage budget and manpower to control the Company’s expenses. In the second quarter of 2015, the Company implemented the as plan.

The official launched the using of Smart Purse card

For satisfaction and convenience to Tollway users, the Company initiated a business corporation with Thai Smart Card Company Limited, as “Smart Purse”, service provider and a subsidiary of CP All Public Company Limited who operated “7-eleven” convenience store, to provide trial service in toll payment by using Smart Purse card in order to be an alternative toll payment since 2010 and then got an approval from the Department of Highway, as Tollway concession holder, for commercial service in 2012. Then, The company has official launched the using of Smart Purse card for toll payment in January 2013. Moreover, the Company has managed for public relation and marketing campaign throughout the year to stimulating 7-cards and Smart Purse card usage for toll payment.

Study on the improvement of traffic management and surveillance system

The existing traffic management and surveillance systems have been operated 24 hours for 18 years. At present, there is new technology and system to efficient working process for operating staffs, enhance efficiency and accuracy in order to provide better traffic information to Tollway users. The current Communication & Control Center and IT Data Center, which is located at the ground floor, may face a risk of flooding situation. Therefore, the Company considers to upgrade the existing traffic management and surveillance systems together with relocate the Communication & Control Center and IT Data Center to the second floor of Head Office, which will secure the systems operating during the occurrence of flood as Business Continuity Plan. As a result, the Company had completed the system improvement plan by jointly studying with Metropolitan Expressway Co., Ltd. (“MEX”) of Japan, who is the experienced operator of the elevated expressway, at grade expressway, and tunnel totally around 300 kilometers in Tokyo, Japan. The studying process leads to knowledge exchange between entities abs bring the Company towards international standard.

In December 2010, the Company successfully its debenture in total amount of Baht 7,000 million, comprising 7 series with 3-10 years tenor at average coupon of 4.84%, in order to make principal prepayment to all financial creditor under the credit facilities agreement. According to the bong issuance, the Company is able to lock up its financial cost or fixed interest rate in the long term. Besides, all loan securities had been released and wipeout all control over cash on hand under cash flow waterfall mechanism by the Security Agent. This will also help the Company for its business expansion project. Moreover, This is the first year of dividend payment.

The government required the Company to extend its Tollway to km.26+700 to overcome the notorious road bottleneck in front of the Don Mueang Airport, which the government believed that the solution for the problem was to extend the Tollway Project. In this regards, the government provided soft loan financing in the amount of Baht 8,500 million to refinance the Company’s existing debts, improve the toll rate, extend the concession period from 2014 to 2021, and the Ministry of Finance to subscribe the Company’s newly issued share in amount of Baht 3,000 million. Therefore, the Company agreed to undertake such extension of the Tollway and entered into the Memorandum of Agreement Amending the Concession Agreement No.2/1996 on 29 November 1996

Original Tollway Project has been officially commenced to the public on 14 December 1994. Then, The company has registered for its name change and became a Public Company Limited, namely Don Muang Tollway Public Company Limited and increased the registered capital to Baht 3,500 million for sale to existing shareholders for use in construction project.

Registering the formation of a limited company by Dyckerhoff & Widmann Company Limited and Sri Nakhon Kanyotha Company Limited under the name of Don Muang Tollway Company Limited with the registered capital of Baht 1,304 million on 18 April 1988.